240 страниц. 2010 год. LAP Lambert Academic Publishing India’s banking sector has adopting Information Technology in their banking operations. Since, it is expected that computerization can radically transform not only the process of transaction and services but also bring significant improvement in the financial and operational performance of banks. In this back drop the book examines the impact of computerization on performance of Indian banks, more so in-case of public sector banks. Further, there is a need to evaluate the impact of computerization on banking performance from the view point of its stakeholders i.e., customers employees, management, government etc. This book, it is hoped, would provide useful information and inputs to the academicians and students of business management, commerce and economics. It would also serve the purpose of banking executives, researchers and others interested in updating themselves with latest technological developments in modern banking practices.