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Performance Measurement and Improvement   Nedaa Agami

Performance Measurement and Improvement

124 страниц. 2013 год.
LAP Lambert Academic Publishing
Performance measurement is a fundamental building block of successful organizations. A well designed performance measurement framework ensures both; sustainability of success and continuous improvement of performance. The objective of supply chain management is to create value for the whole supply chain network, including the end customers, not only for some entities within the chain. Many drawbacks prevent the conventional performance measurement systems from making a significant contribution to the development and improvement of the supply chain management. In an attempt to fill this gap, an enhanced process-based approach for measuring, managing and hence improving supply chain performance is developed. The proposed framework is dynamic, continuous and hybrid. It integrates various sciences, methodologies and tools namely; Systems Thinking, Strategic Planning, Optimization, Fuzzy Logic, Trend Impact Analysis, Balanced Scorecards, SCOR model and Theory of Constraints Thinking...
 
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