652 страниц. 2014 год. LAP Lambert Academic Publishing Knowledge-Based Business, Industry and Education, KBIE-2011: The main purpose of KBIE-2011 is to bring together researchers, professionals, academics, consultants and practitioners from private and public sectors; in universities, banks, schools, industry and in business related to any of these three areas: Business, Industry and Education to relationships among them as well as those who are related to the conception, design or implementations of systems, tools and technologies oriented to support knowledge-based business, industry and/or education. Industrial business and education lack concepts that enable decision makers within knowledge-based processes to anticipate possible predicting impact of their decisions. In order to improve the decision support within knowledge-based business, industry and education to analyze tangibles and intangible of products and services produced.