140 страниц. 2011 год. LAP Lambert Academic Publishing This book is a study of leadership process, communication process and organizational effectiveness, a case study of an information technology public company in Thailand. This case study was conducted in 2005. The tools used to collect primary data included interview, observation and survey questionnaires. This book may be especially useful for a student who is studying in organization development, change management, or anyone else who maybe considering conducting OD intervention in their organization.