68 страниц. 2013 год. LAP Lambert Academic Publishing This case study maps out the process of a training intervention in an organization. It explains the need for training, expected performance rate, performance gap, and the ensuing training approaches. The case, in a concise book format explores and details the training design, organizational outcomes, training methodology, implementation, and evaluation. In a nutshell, this book provides a practical training guide with requisite background and theory. All names and locations have been disguised for confidentiality and privacy.