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Change Capacity and Sustainable ROI Implementation in HRD Practice   Hollis (Holly) Burkett

Change Capacity and Sustainable ROI Implementation in HRD Practice

324 страниц. 2012 год.
LAP Lambert Academic Publishing
The demand for accountability through measurement continues to heighten application and use of the ROI (return-on-investment) Methodology™ as an essential part of human resource development (HRD) practice in both private and public sector organizations. Despite progress in its adoption and use, sustaining a viable results-based focus in the face of accelerating change is an aspect of ROI implementation that is often overlooked and under-estimated. If not properly addressed, change turbulence can derail ROI implementation efforts, exhaust critical HRD resources, and impede HR's capacity to create and sustain credible measures of its value and utility. A mixed methods study tested the relationship between sustainability and the use of a planned change process in ROI implementation. Data collected from 140 HRD professionals confirmed that the more a planned change process is applied to ROI implementation, the more sustainable the implementation is likely to be. A framework for ROI...
 
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