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Balanced Scorecard for Local Government   Michaela Striteska

Balanced Scorecard for Local Government

124 страниц. 2010 год.
LAP Lambert Academic Publishing
Local government has currently come under the strong pressure to improve quality as well as efficiency in service delivery, increase transparency, and accountability. Municipal and regional managers are looking for innovative managerial tools in order to implement the strategies and strengthen the citizen participation in governance. The concept called the Balanced Scorecard represents a new model of strategic management that has been already successfully used in the private sector. Over the last few years, BSC has been also discussed as a usable conceptual framework for the strategy development management of municipalities and regions. The main attention of the book is paid to the strategic management process of local government, to the creation and effective implementation of Balanced Scorecard and its potential application in the practise of the local government. The analysis and the draft of procedures and tools that will lead to improvement in strategic ...
 
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