264 страниц. 2012 год. LAP Lambert Academic Publishing Banking in India underwent a drastic change in the 1990’s, when a set of reforms were introduced to liberalise the Indian Economy. The liberalisation process objectives included developing a diversified, efficient and competitive financial system and included recommendations on entry of Private and Foreign banks in India, Computerization, Reduction of government shareholding in government owned banks, Introduction of Voluntary retirement schemes (VRS) for surplus staff etc. Post these reforms, the banks multiplied in size and numbers as well as diversified into many new areas like mutual funds, insurance, merchant banking, personal investment counselling and other new financial services and products. This study has been done to assess the occupational role stress such changes have brought in for the employees in the Public Sector Banks, Private Sector Banks and Foreign Banks in the National Capital Region of Delhi, India.