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BENCHMARKING IN THE KENYAN AND SOUTH AFRICAN ELECTRICITY SECTORS   Brigitte Okonga Wabuyabo M.

BENCHMARKING IN THE KENYAN AND SOUTH AFRICAN ELECTRICITY SECTORS

84 страниц. 2011 год.
LAP Lambert Academic Publishing
Benchmarking: This business world strategy receives a lot of attention in nonbusiness fields to enhance organizational performance. This strategy is characterised by reforms in the Kenyan and South African electricity sectors. Despite this, electricity consumers continue to be dissatisfied with the provision of this commodity.This comparative study of KPLC and ESKOM, public utilities enjoying “natural” monopoly is contrasted to a section of their consumers, the SMMEs. SMMEs face stiff competition from large and private firms and multinational companies. Does monopoly have room in today''s business world? The target SMMEs are those dependent on electricity for business operation. The knowledge of the impact of a firm''s activities on other firms is a universal concern,since this makes or breaks the other firms. The SMMEs may benefit from this book by understanding how best they could approach the electricity consumption logistics. The government may use this book to...
 
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