Collins Business Secrets 130x195 128 страниц. 2010 год. HarperCollins Publishers The selling secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Selling. Includes how to: Pitch your product to meet the needs of your customer; Use body language to build rapport; Negotiate and close the deal; Make your customers keep coming back for more; Develop new business relationships.