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152 страниц. 2013 год. LAP Lambert Academic Publishing When people think of the word conflict, they often think of wars or violence. However, conflict exists at all levels of society in all sorts of situations. It is easy to forget that we experience conflict every day of our lives and it is also appropriate to say that there has been conflict over the role of conflict in groups and organizations. It is quite difficult to accept the reality regarding conflict which is essential in school organizations for organizational growth and development because conflict is a natural disagreements resulting from individuals or groups which differ in attitudes, beliefs, values or needs. It can be said that, conflict is a part and fact of normal life which may occur between individuals daily within the organization. In a school system, teachers’ and administrators’ effectiveness, hardworking behavior and creativity can be increased by identifying the level and causes of conflict felt by them.