228 страниц. 2012 год. LAP Lambert Academic Publishing Knowledge Management (KM) is key to effective decision making and innovation; emphasis on proper management of experts and their experience; the important role played by technology; training and mentorship and the need to systematically manage KM processes. Knowledge Management emphasis is on a balance between the key knowledge components of people, process and technology. The book targets Higher Education Institutions who may be searching for ways of adequately leveraging on their knowledge assets via a systematic and well coordinated approach to managing their Knowledge Management Practices (KMPs).