84 страниц. 2013 год. LAP Lambert Academic Publishing Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. Communication is the life blood of social as well as corporate world. We exist because we communicate. Even our silence communicates a lot. 'Communication' is a key instrument to create relations, to strengthen relations between the two people or a group of people. Without communication methods, there are no human relations and human relations rehires effective communication methods, tools, positive words, skills etc.