80 страниц. 2011 год. LAP Lambert Academic Publishing There is a difference in doing what is right and doing the right thing. To be effective in managing people, the right thing has to be done.Performance Management is key to a company's success. Learning is continuous process in life for all professionals and non professionals. New ideas need to the picked up and implemented at the right time. Management is all about timing, a good idea implemented late may not be useful at all. Managers should encourage innovation and any ideas should be handled carefully and on time. Supervisors need proper training and this should be viewed as an investment and not an expense. Once supervisors know what is expected they can then pass it on to their subordinates.