68 страниц. 2010 год. LAP Lambert Academic Publishing The success or failure of this process is based on identifying the relevant stakeholders and discovering their needs as well as the quality of requirements. The quality of the requirements is greatly influenced by methods applied during requirements elicitation process. Only complete and structured requirements make these projects more reliable. The common challenges that analysts face during elicitation process are to ensure effective communication between stakeholders as well as the acquisition of tacit knowledge. Mostly errors in the systems are due to poor communication between user and analyst, and these errors require more resources (time and money) to correct them.