2011 год. Written in a conversational tone, this text takes a totally new learning approach to relating business English to the workplace. Up-to-date topics of telecommunications, customer service, online references, electronic mail, and a host of other real-world subjects connect directly to an assortment of activities and exercises in grammar, punctuation, and writing. The activities in the text and online accommodate different student learning styles. All students regardless of their previous English background have the opportunity to be successful learning grammar in a business context.