Добро пожаловать в клуб

Показать / Спрятать  Домой  Новости Статьи Файлы Форум Web ссылки F.A.Q. Логобург    Показать / Спрятать

       
Поиск   
Главное меню
ДомойНовостиСтатьиПостановка звуковФайлыДефектологияКнижный мирФорумСловарьРассылкаКаталог ссылокРейтинг пользователейЧаВо(FAQ)КонкурсWeb магазинШкольникамКарта сайта

Поздравляем!
Поздравляем нового Логобуржца Королёва со вступлением в клуб!

Реклама

КНИЖНЫЙ МИР

Determinants of patients satisfaction at Public and Private hospitals   Tayue Tateke,Mirkuzie Woldie and Shimeles Ololo

Determinants of patients satisfaction at Public and Private hospitals

60 страниц. 2011 год.
LAP Lambert Academic Publishing
Patients have explicit desires or requests for worth services when they visit the hospitals. However, many cases of patient dissatisfaction could occur due to inadequate discovery of their needs. The present study found that significant determinants of patient satisfaction at public hospitals were self judged health status, expectation about the services, perceived cleanliness of hospitals, perceived adequacy of consultation duration, perceived providers’ technical competency, perceived welcoming approach and perceived body signaling. On the other hand, predictors at private hospitals included self judged health status, expectation about the services, perceived adequacy of consultation duration, perceived empathy, perceived welcoming approach, perceived providers technical competency, perceived providers lack of experience and ability, recorded consultation duration, educational status and occupation.
 
- Генерация страницы: 0.04 секунд -