96 страниц. 2011 год. LAP Lambert Academic Publishing Effectiveness of a health institution: hospital depends on its goals and objectives, its strategic location, soundness of its operations, and efficiency of its management systems. The administrator's effectiveness depends upon the efficiency with which he is able to achieve the goals and objectives. Some of the major factors determining the effectiveness of a health institution include patient care management and patient satisfaction. Effective computerised systems and procedures need to be implemented to ensure proper utilisation of limited resources toward quality health care. The power of computerisation in Medicare cannot be underestimated, whereby network of integrated systems maintaining patient database for hospital services in the areas of Pathology, Radiology, Medical Research, In-patient Admissions and Billing, Medical Stores and Pharmacy are operational. The implementation of the above modules will evolve user-friendly computerised systems which are loved and care by all.