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Incorporating TQM constructs in information system development   Edward Waweru

Incorporating TQM constructs in information system development

84 страниц. 2012 год.
LAP Lambert Academic Publishing
The availability of high-quality software is critical for the effective use of information technology in organizations. A large body of software quality literature has conceptualized systems development as a technical process emphasizing precision and technical accuracy in design and constructions while paying limited attention to the organizational and socio-behavioral aspect of quality management. This focus of software quality as a technical aspect has had marginal impact on the overall system quality. This book examines strategic importance of organizational and socio-behavioral aspect of incorporating organizational and socio-behavioral aspect of TQM constructs to improve quality performance in IS development. The attention to quality improvement is further escalated by increased organizational dependence on IS and the magnitude of potential losses associated with poor system quality.The target group for this book is software manufacturing firms,individual analyst/programmers...
 
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