632 страниц. 2006 год. Morgan Kaufmann Many technical professionals are tossed into their new position of managing an IT department without enough training or experience - let alone a clear idea of what is expected of them. Other technical personnel are trying to decide if they should join the ranks of management, and want the real facts about managing - and managing other technical pros - before they decide. To compound the difficulty, most companies have become highly dependent on their IT departments for their day-to-day business operations - often including revenue generation - so the tasks are critical and the learning curve is steep. The IT Manager's Handbook, 2nd edition provides essential information needed to manage those new responsibilities: vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff. Формат: 19 см x 23,5 см.