220x275 64 страниц. 2010 год. Oxford University Press English for the hotel and catering industry. Highly Recommended is a popular course for trainees in the hotel and catering industry who need to communicate in English. • Learn the English you need to do the job. • Practise functional language in real work situations. • Learn hotel and catering vocabulary on every page. HIGHLY RECOMMENDED 2 provides straightforward, professional language for dealing with customers and colleagues in a variety of work-related situations, such as: • taking reservations and checking in. • providing local information. • dealing with enquiries and problems. • serving food and drink. • applying for jobs. This Workbook contains further exercises and activities for the classroom or self-study.